Frequently Asked Questions
Everything you need to know about bringing Pro Art home.
How do you ensure the safety of fragile home decor during shipping?
We use industry-leading protective packaging, including custom-fit foam inserts and double-walled corrugated boxes, to ensure your art and decor arrive in pristine condition.
What is your return policy for home furniture and wall art?
We offer a 30-day satisfaction guarantee. If your piece doesn't perfectly fit your space, you can return it in its original packaging for a full refund or exchange.
Do you offer international shipping for large-scale items?
Yes, Pro Art ships globally. Shipping rates and delivery times vary by destination and the size of the item; these are calculated automatically at checkout.
Are the materials used in your products eco-friendly?
Sustainability is core to our mission. We prioritize FSC-certified wood, non-toxic finishes, and recycled textiles across our entire home collection.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger home investments.